Terms and Conditions
[ Rates ]
All rates are Net price and no commission. If you need tax invoice, 10% tax will be added. The prices are quoted on fares and other costs prevailing at the time of request and therefore all the prices are subject to reconfirmation at the time of booking.
E tourism Co., Ltd reserves the rights to change any tour prices with or without notice due to increase of hotel rates, airfares, transportation costs, and exchange rate fluctuation. High season surcharge will apply on travel cost, accommodation, and transportation on stipulated dates ; conventions, festivals, holidays, or weekends.
[ Instalment ]
A. Security Deposit
As a deposit, 10% of the total tour price should be paid within 3 days after confirmation.
B. Balance Payment
Balance Payment should be paid one week before the tour starts. If the deposit and the
balance payment is not paid, the reservation will be canceled.
Rates will be effective for one year from March current year to February next year unless there is further notice.
[ Validity ]
Reservation is acceptable by Fax and Email only.
[ Reservation ]
[ Confirmation ]
E Tourism Co., Ltd will respond by Email or Fax as soon as possible.
We will do our utmost to accommodate your requests exactly as requested.
[ Payment ]
A. Full payments must be settled to our bank account until the exact date indicated on the invoice we sent. If you does not meet the deadline date, the booking will be canceled automatically.
B. If you pay by credit card or Paypal, there will be additional 4% charge on tariff rate.
C. Bank draft or cashier's cheque to be mailed to our office.
D. Company or personal cheque are not acceptable.
[ Cancellation ]
For cancellation of confirmed arrangements, the cancellation fee may be charged accordingly.
Travel costs not used in the event, will not be refunded to the customer The customer who
canceled the reservation will pay for bank charges for the refund.
Cancellation charges will be used for canceling of hotels, cars, restaurants, airlines and so
on. Cancellation fee will be charged as shown below.
1) Once issuing tickets such as domestic flight and train : 10% of the total tour fare.
2) Canceling 15~8days before scheduled tour starts : 30% of the total tour fare.
3) Canceling 7~3days before scheduled tour starts : 50% of the total tour fare.
4) Canceling 2days before or the very day of scheduled tour starts :100% of the total tour fare.
[ Liability ]
E Tourism Co., Ltd is not liable for unexpected loss, damage, accident, and time changes.
In addition, schedules can be changed for the best customer satisfaction with or without further notice.
[ Tour ]
E Tourism Co ., Ltd has prepared the best tour service and tour schedules.
Most of the tours are available year round, however the programs like Ski, Rafting, Bird Watching are limited for the seasonal reason. Panmunjeom tour is not operating on Sundays and both Korean and U.S.A holidays and the tour dates are given after the security consideration by the United Nations Commander.
The child under age of 11 is not allowed to join it. The DMZ tour (The 3rd Tunnel) is closed on Mondays.
[ Guides ]
All service will be provided with experienced English, German, Chinese, French, Italian, Thai, Spanish, Japanese or Russian speaking guides.
[ Itinerary Change ]
It is all our intention to follow the day to day itinerary, although there is a built in degree of flexibility to take account of any whims or particular interests the clients may have.
Occasionally, as a result of various operational factors, usually flight delays and schedule changes or museums close, there may be a slight change to the arrangements.
[ Hotel Reservation ]
All room reservations are based on standard rooms unless there is a special order.
All rooms must be booked in advance and same-day reservations are not possible.
In the event that the rooms are not available, a similar accommodation will be substituted.
Any difference in category and cost can vary depending on your choice.
Package tours are based on two persons one rooms.
[ Transportation ]
E Tourism Co., Ltd always arranges convenient and safe vehicles with experienced and courteous drivers, equipped with air conditioner and heater.
The means of transportation are subject to the conditions mutually agreed upon, however, we provide our clients with a car or a van (1-2persons), a van (3-8persons), a mini bus (8-15persons) and a motorcoach (15-40persons).